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What is Sunaofe's warranty policy?
Sunaofe offers a 10-year warranty on frames and a 1-year warranty on electric components like motors and control panels. This warranty covers defects in materials and workmanship under normal use. For more details, please visit our Warranty Page.
What is Sunaofe's return policy?
We offer a 30-day risk-free trial on all Sunaofe products. If you're not satisfied with your purchase, you can return it for a full refund, minus any return shipping costs. The product must be returned in its original packaging and condition. For complete details, please see our Return Policy.
Where can I find assembly instructions for my Sunaofe's item?
You can find detailed assembly instructions for your Sunaofe's item in the following ways:
Downloadable PDF: Access the instructions on the product page of our website.
Printed Copy: A printed copy is included in the product box.
Assembly Video: Watch our easy-to-follow assembly tutorial on our YouTube Channel.
What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal.
Where are Sunaofe products manufactured?
Sunaofe products are manufactured in our state-of-the-art facilities in China, Mexico. We adhere to the highest quality control standards throughout the manufacturing process.
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders. Please contact our sales team at service@sunaofe.com.
How can I contact Sunaofe customer support?
You can reach our friendly customer support team in the following ways:
Email: service@sunaofe.com
Live Chat: Click on the chat icon in the bottom-right corner of our website.